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Business

Materials to improve workplace performance with emotional intelligence

The Business Case for EQ – Presentation Slides

The Business Case for EQ – Presentation Slides

These editable slides are for Certified EQ Practitioners to make the business case for emotional intelligence. It includes case studies and key points for making a compelling case for EQ. This is a resource only for Gold members. For a powerful 2-hour workshop using these slides and more, visit the EQ store here: https://products.6seconds.org/shop/the-business-case-for-eq-2016-presentation-kit/

Posted November 24, 2018 by in Business


Slides
The Business Case for EQ

The Business Case for EQ

What is EQ? Why does it matter in business? This eBook presents the increasingly compelling evidence that the measurable, learnable skills of emotional intelligence make a significant impact on organizational performance. In an increasingly complex and competitive marketplace, EQ may be essential to differentiating world-class organizations, and this ebook looks at a few valuable case […]

Posted November 24, 2018 by in Business


ebook
White Paper: EQ and Organizational Performance at Amadori

White Paper: EQ and Organizational Performance at Amadori

Amadori is one of the leading companies in the Italian agro-food sector, and Six Seconds worked with them on a 3-year-study to strengthen the people leadership skills of its management team. This white paper outlines the results.

Posted November 12, 2018 by in Business


leadership
Case Study – Connected Leadership: Engaging for Performance

Case Study – Connected Leadership: Engaging for Performance

Excelitas, a global technology company, designed and implemented a talent development program in collaboration with Six Seconds aimed at enhancing leadership knowledge and practice. This is the case study with the results. A must read for anyone interested in organizational vitality and EQ.

Posted November 5, 2018 by in Business


performance
Europe @ Work: Strategies to Implement Emotional Intelligence

Europe @ Work: Strategies to Implement Emotional Intelligence

How does EQ work in the European context? This free eBook from Six Seconds discusses case studies from all over Europe of how companies have successfully implemented emotional intelligence programs.

Posted October 28, 2018 by in Business


EU
How to Give Effective Feedback: From ‘I’ to ‘We’

How to Give Effective Feedback: From ‘I’ to ‘We’

Josh Freedman dives into the nuances of giving feedback more effectively. It’s a simple shift in tone and pronoun that shifts the focus from one of blame to one of collaboration.

Posted October 28, 2018 by in Business


communicationleadership
How to Deal with Difficult Customers and Clients

How to Deal with Difficult Customers and Clients

Jonathan Low of PowerUp Success discusses the importance of the KCG Model and especially recognizing patterns for dealing with difficult customers or clients.

Posted October 22, 2018 by in Business


communication
What Baby Boomers Can Learn from Millennials at Work – and Vice Versa

What Baby Boomers Can Learn from Millennials at Work – and Vice Versa

In this accessible talk, Chip Conley from Airbnb shows how age diversity makes companies stronger and calls for different generations to mentor each other at work, with wisdom flowing from old to young and young to old alike.

Posted October 11, 2018 by in Business


Age
Engaging the EQ Opportunity: Webinar 5 Workbook

Engaging the EQ Opportunity: Webinar 5 Workbook

Engaging the EQ Opportunity is a 10-part webinar series led by Steve Goodner. This is the workbook for Webinar 5 – Prospecting & Selling. The recording can be found here: https://eq.org/webinar/engage-the-eq-opportunity-webinar-5-prospecting-and-selling/

Posted October 1, 2018 by in Business


SalesWFIIM
The Coaching Process for Leaders

The Coaching Process for Leaders

It’s hard to learn leadership skills in a classroom. Josh Freedman and Marilynn Jorgensen discuss the power of coaching to help leaders break through and develop top notch leadership skills on the job.

Posted September 10, 2018 by in Business


coachingleadership
Purpose, Autonomy and an Engaged Workforce

Purpose, Autonomy and an Engaged Workforce

Bestselling author Dan Pink talks about the difference between a compliant workforce and an engaged workforce, and the role purpose and autonomy play in bringing about engagement.

Posted August 27, 2018 by in Business


Engage Intrinsic MotivationPurposePursue Noble Goals
How to Really Close a Sale as a Salesperson

How to Really Close a Sale as a Salesperson

Closing a sale is about a lot more than closing a sale. It’s about helping the customer see the value, so they not only want the product, but will be an ambassador for you moving forward. It’s about creating loyalty and trust as much as closing the sale. Ray Phoon discusses this mutually beneficial attitude […]

Posted August 27, 2018 by in Business


SalesTrust
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