When Things FAIL: What Coaching Teaches Us About Conflict

This is an excerpt from Rooted in Grace: Essays on Dialogue Without Division. It's an amazing book about how to have difficult conversations without devolving into animosity. This chapter is about the role of emotional intelligence and coaching in that process. It's published by the Missional Wisdom Foundation, a Six Seconds Preferred Partner. In a world where it seems more difficult than ever to discuss polarizing topics, this is timely and important.