Emotional Intelligence in Healthcare

Working in a fast-paced, high-pressure healthcare environment can be very stressful, leading to aggressive behavior, poor relationships, and compromised patient care. Join Alan H. Rosenstein, M.D., M.B.A, a disruptive behavior specialist, as he explores how to utilize emotional intelligence to combat these negative consequences. Improving sensitivity and communication through self-awareness and self-management can transform the quality of relationships and create an environment in which empathy and caring can occur.