In this module we will focus on applying coaching competencies specifically in business — and in your business as a coach.
You’ll be working on designing a plan to work with a client. If you don’t have a client ready for a plan, create a fictional plan so you get the experience.
Again, in this segment of the course, we are using a business coaching process in three steps:
Connecting
Discovering
Committing
After Discovering, you gained a clear picture of their needs and wants (as they see it) and you’ve done the work to:
- Clarify the Problem: You agree on the current challenge.
- Clarify the Players: You know who’s involved and their views.
- Clarify the Value: You know this is a problem worth solving.
The Awareness has been Created!
Now you can go to the Committing stage where you’ll do the planning — co-creating a map or path to solve the problem. Then, get commitment to the plan, and start.
.
Read
Review this article on Structuring Transformational Learning using the Change MAP. Thinking about one of you potential client – how can you structure coaching to meet the needs you’ve identified?
.
The key thing here is to ensure you are connecting the dots. Your clients needs to clearly see that the plan will address the important problem that you’ve clarified.
.
Watch
Here’s a short clip of EQ sales expert Ray Phoon speaking with Josh Freedman about the end of the Discovering phase, going into Committing:
.
Do
Create a proposal with just a few slides:
- The Problem: What We Heard (Define the problem – set this up to “walk them down the path” using their words to restate this issue in a way that leads to the solution, so that when they go to the next slide it’s obvious why you’ve offered the solution you’ve offered!)
- The Solution (Create a simple map to solve the problem, using the 3 phases of the Change MAP)
- Costs and Deliverables (What they will need to pay and what will they get)
You could also add a slide about Background: Models & Methods, and maybe Why Us? Maximum of 6 slides!!
.
Ensure your plan clearly addresses the problem, and that you have included ways to Manage Process & Accountability.
.
Watch
In this video, Ray Phoon and Josh Freedman talk about CLOSING sales – the end of the committing phase:
.
Do
Share your sample proposal with your classmates, and we’ll discuss them on the group call.
.
Online Class
It’s time for the 3rd online CCS class to review above and confirm your next steps.