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How to End Conflict
Josh Freedman discusses the emotional and neurological underpinnings of conflict and stress, and how to overcome the “myth of winning.”
Posted November 24, 2018 by in Life
communicationconflictNeuroscience
When Things FAIL: What Coaching Teaches Us About Conflict
This is an excerpt from Rooted in Grace: Essays on Dialogue Without Division. It’s an amazing book about how to have difficult conversations without devolving into animosity. This chapter is about the role of emotional intelligence and coaching in that process. It’s published by the Missional Wisdom Foundation, a Six Seconds Preferred Partner. In a […]
Posted November 5, 2018 by in Life
communicationconflict
How to Give Effective Feedback: From ‘I’ to ‘We’
Josh Freedman dives into the nuances of giving feedback more effectively. It’s a simple shift in tone and pronoun that shifts the focus from one of blame to one of collaboration.
Posted October 28, 2018 by in Business
communicationleadership
How to Deal with Difficult Customers and Clients
Jonathan Low of PowerUp Success discusses the importance of the KCG Model and especially recognizing patterns for dealing with difficult customers or clients.
Posted October 22, 2018 by in Business
communication
Winning Arguments Is a Myth
It’s easy to get obsessed with being right. Josh Freedman discusses why it’s so irresistible and at the same time so destructive to focus on being right.
Posted October 22, 2018 by in Life
communicationteamwork
Asking Powerful Questions as a Salesperson
How can you ask more powerful questions as a salesperson? Ray Phoon of PowerUp Success discusses the different types of questions and when to use them with Josh Freedman.
Posted August 6, 2018 by in Business
communicationSales
How to Give a Great Sales Presentation
Value is different in everyone’s eyes, which is why sales can be difficult. The process of discovery as a salesperson – qualifying a customer’s needs, understanding their challenges, and being able to present solutions appropriate to their needs – has been found to determine 60% of the success of sales. So a great sales presentation, […]
Posted July 9, 2018 by in Business
communicationSales
3 Simple Steps You Must Take in a Job Interview
Ozy CEO Carlos Watson shares his 3 tips to look for when hiring someone – and the advice is equally valuable to keep in mind as the person being interviewed. It’s an ode to the power of intrinsic motivation as a key driver of business performance.
Posted June 6, 2018 by in Business
communicationEngage Intrinsic Motivation
The Essence of a Great Elevator Pitch
Opportunities to pitch your business can present themselves at unexpected times. Here are tips from business executives on how to master the art of the elevator pitch. Jackelyn Ho’s advice to tell a quick story about why you’re passionate is the one that resonates the most with me, and that’s why articulating a noble goal […]
Posted May 21, 2018 by in Business
communication
Silent No More About Depression
“Having feelings isn’t a sign of weakness.” – Nikki Weber tells her story of being open about depression and anxiety. A powerful, beautiful story.
Posted February 15, 2018 by in Life
communication
4 Body Language Tips from a World Champion Public Speaker
Want to be the best speaker you can be? Whether it’s at a company meeting, a sales pitch, or a school board meeting, these simple but powerful tips will help you make sure that your body language is helping you.
Posted February 8, 2018 by in Life
communication
Organizational Building Blocks
This building excerise from Six Seconds can be used to help participants recognize patterns, practice observation skills and master the art of giving and receiving feedback.
Posted January 19, 2018 by in Life
communicationRecognize Patterns