Welcome to the EQ Library

Filter by
  • Category
  • Purpose
  • Tags
  • Language
  • Membership
  • Certifications
How to Really Close a Sale as a Salesperson

How to Really Close a Sale as a Salesperson

Closing a sale is about a lot more than closing a sale. It’s about helping the customer see the value, so they not only want the product, but will be an ambassador for you moving forward. It’s about creating loyalty and trust as much as closing the sale. Ray Phoon discusses this mutually beneficial attitude […]

Posted August 27, 2018 by in Business


SalesTrust
3 Steps to Building Rapport with Customers

3 Steps to Building Rapport with Customers

Ray Phoon of PowerUp Success shares 3 tips for building a rapport based on trust with customers.

Posted August 20, 2018 by in Business


SalesTrust
The Trust Architect

The Trust Architect

Trust is in crisis. Lea Brovedani, the trust architect, shares some insights on the state of trust and what would need to happen to reverse the global decline of trust.

Posted August 12, 2018 by in Life


Trust
Trust and Connection

Trust and Connection

Lea Brovedani, an author and speaker known as the trust architect, talks about the crucial role that vulnerability plays in trust and what she thinks of as the 5 commandments, or 5 Cs, of trust.

Posted July 30, 2018 by in Life


Trust
3 Steps to Building Trust and Rapport with Customers

3 Steps to Building Trust and Rapport with Customers

Ray Phoon of PowerUp Success shares 3 tips for building a rapport based on trust with customers.

Posted July 1, 2018 by in Business


Trust
How to Build and Rebuild Trust

How to Build and Rebuild Trust

Trust is the foundation of success, and the center of Six Seconds’ Vital Signs model. In this TED talk, Harvard Business School professor Frances Frei gives a crash course in trust: how to build it, maintain it and rebuild it — something she worked on during a recent stint at Uber.

Posted June 25, 2018 by in Business , Life


Trust
Trust Is the Currency

Trust Is the Currency

Trust is the basis of collaboration, connection and commitment. Ray Phoon of PowerUp Success talks about why trust is the most essential ingredient of any relationship.

Posted January 19, 2018 by in Business


Trust
How to Increase Trust – The 4 Cs

How to Increase Trust – The 4 Cs

Ray Phoon of PowerUp Success Group talks about the 4 components of trust – the 4Cs – and how you can use them to increase trust.

Posted December 16, 2017 by in Business


Trust
Can You Judge Trustworthiness from a Face?

Can You Judge Trustworthiness from a Face?

How successfully can we judge someone’s trustworthiness? This article from Psychology Today breaks down recent experiments that sought to answer this question, and the answers may surprise you. Should you trust your gut?

Posted November 2, 2017 by in Life


communicationTrust
The Neuroscience of Trust

The Neuroscience of Trust

This white paper and slideshow (with speaker notes) break down all the latest and most fascinating research about trust, including Six Seconds’ recent global survey of the workplace. Are leaders and front line employees on the same page about how much trust exists at the company? Do trust levels make a measurable difference on performance? […]

Posted August 3, 2017 by in Business , Life


NeuroscienceTrust
Trust by the Numbers

Trust by the Numbers

Is there a secret to having more energy, higher productivity and less stress at work? Yes, and it’s trust. These slides break down Six Seconds’ research into trust at the workplace – and the numbers are quite surprising.

Posted July 20, 2017 by in Life


HappinessStressTrust
The Importance of Trust

The Importance of Trust

In this short video, author, speaker and trust expert Lea Brovedani gives her definition of trust and talks about why it’s so essential for leaders.

Posted April 4, 2017 by in Business , Life


Trust
Older Entries
Skip to toolbar